Privacy Policy
Effective Date: August 6, 2025
Last Updated: August 6, 2025
At Siraya Systems, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://sirayasystems.com or use our services.
1. Information We Collect
We may collect and process the following types of information:
Personal Information
Name, email address, phone number, company name — when you submit a form, contact us, or book a call.
Usage Information
IP address, browser type, device information, pages visited, session duration — collected via cookies and analytics tools.
Communications
When you email us or engage with us on WhatsApp or through voice services, we may retain those communications for quality and support purposes.
2. How We Use Your Information
We use your data to:
- Respond to inquiries or support requests
- Deliver and improve our services
- Send occasional product updates (only if you opt-in)
- Analyze website traffic and behavior to enhance performance
- Ensure platform security and prevent misuse
3. Legal Basis for Processing
We process your data based on:
- Your consent (e.g., newsletter signup)
- Contractual necessity (e.g., handling inquiries or delivering services)
- Our legitimate interests (e.g., improving our site)
4. Data Sharing and Disclosure
We do not sell your personal information.
We may share data with trusted third-party providers such as:
- Hosting platforms (e.g., Vercel, Firebase)
- Communication and analytics services (e.g., Google Analytics, Twilio, WhatsApp API providers)
- Legal authorities, if required by law
All service providers are contractually obligated to protect your data.
5. Data Security
We take data protection seriously. Technical and organizational measures are in place to prevent unauthorized access, loss, or alteration of your personal information.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct or delete your data
- Withdraw consent for communications
- Lodge a complaint with a data protection authority
To exercise these rights, please email info@sirayasystems.com.
7. Data Retention
We only keep your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
8. Changes to This Privacy Policy
We may update this policy occasionally. The “Last Updated” date at the top of this page reflects the most recent version.
9. Contact Us
For any privacy-related concerns, contact us at: